We Are Mobilise

Mobilise FAQ

Everything you need to know!

Don’t see your question here? Reach out or contact us through our socials.

Our goal at We Are Mobilise is to unite our generation to develop practical solutions for those suffering from homelessness across Australia. As a generation, we are aware and want to help, but often we are not sure how

that’s where Mobilise comes in.

The initial Mobilise outreach operations found that often, it wasn’t food or money that people on the street needed.

It was respect, dignity, and acknowledgement as a member of the society they live in.

The theme that rose, again and again, was isolation, as most people will walk past and ignore them.

For those struggling with homelessness, it is a case of “homeless, not helpless”.

We have the opportunity to help restore the dignity of people who are sleeping rough in our cities, and remind them that people do care. It’s often something as simple a smile and chat that can remind someone they are valued.

Outreach –
The core of our movement, Outreach, is where we provide functional care and assistance to those experiencing homelessness. We deliver care packages which contain hygiene and sanitary items, along with clothes and food, in a number of capital cities across the country.

At Mobilise, our point of difference is focusing on conversations, getting to know and understand our friends on the street. The care packages and items we provide are an icebreaker to creates our connections for change.

Direct Giving – 

We Are Mobilise are excited to pioneer an innovative direct giving program, it is an Australia-first direct cash transfer program.

We will directly distribute funds to those who need it most. Alongside our partners, this program will provide employment opportunities and a holistic support network, serving as a platform for the next chapter in their life.

By providing monetary support during the program, We Are Mobilise can increase the chances of participants’ retention in the program pathway for 6 months. Money saved by participants during this time will be matched by us.

Conversations for change – 

Through conversation and direct action, we strive to make sure people experiencing homelessness are heard in discussions about their future.

Elevating the voices of people experiencing homelessness is one of the over-arching goals we constantly strive to accomplish. We do this by offering trust, companionship and conversation to those on the streets. We also provide platforms to share those stories with our partnered organisations, and university networks.

The outreach itself is simple. You will head out on to the streets in small groups led by our Outreach Coordinators with pre-prepared care packages. When you find someone sleeping rough, ask if they would like a care package. If they say yes, take the opportunity to crouch or sit down (eye level with the person!) and start a conversation like you’re catching up with a friend. The care packages are just a method to break the ice, what we are truly offering is our time and attention.

We do this because we want to get to know the people we share our cities with and offer genuine connections to people experiencing homelessness. As we all know, sometimes it is the small moments, a good chat or smiles from someone that can lift our mood for the day.

Outreaches are made up of three things:

  • Meeting up and Pre-briefing A chance for all volunteers to meet at a central point, introduce themselves to the team. The pre-briefing outlines what to expect from the Outreach and volunteers may ask any questions they may have about the experience.

  • Walking the Streets The main portion of the Outreach, where we walk along the streets, stopping to have a chat with people we come across that may be experiencing homelessness.

  • Meeting and Debriefing One of the most important parts of the Outreach, where all volunteers and team leaders and given a change to reflect on their experiences and share stories with the team.

Speaking to someone who may be experiencing homelessness is no different from having a conversation with a friend at a party or bumping into someone at the shops. Initially, we were also apprehensive about what it may be like – the reality is, these people are just people like you and me.

Outreach is a great opportunity to:

  • Humanise people sleeping rough & break down stigmas
  • Give people a chance to share their story if they want to
  • Acknowledge and validate experiences
  • Gain insight into homelessness from those experiencing it 

Outreach aims to be a safe environment. You’ll be with like-minded, caring people, part of a community committed to creating positive change.

You’ll never be expected to put yourself in a situation where you feel unsafe or at risk. You will be joined by more experienced volunteers, team leaders, and Outreach coordinators. 

You won’t be expected to do anything more than show up with a smile and a positive attitude.

After our Outreaches, there’s always time for reflection on the conversations we’ve had. We discuss how we may use the lessons learned from our experiences and turn that into positive changes for the future. 

While we can’t promise to fix the problems of the people we speak to because homelessness is so complex, we can help to connect people with services that can provide them with the support they need.

The care packages contain:

  • Food, water, and hygiene products donated by Blessing Bags

  • Donations of clothing from our awesome partners like Thread Together and Upparel

  • Any other essentials that people need that we buy on the day.

People often feel uncomfortable approaching those who are sleeping rough, as they are unsure about what to do in this situation. We aim to help you positively engage with our friends on the street during your outreach.

All we ask is you show up with a smile, a positive attitude, and a willingness to learn.

It is important to remember:

  • We’re all people
  • Their circumstances do not define them
  • To respect their boundaries
  • They do not necessarily need unsolicited advice, often just a person to listen to their stories and acknowledge them
  • Some would rather not talk, and that’s perfectly okay.

We have to be socially aware and actively listen to people on the street.

Some topics may be traumatic or taboo for that person to discuss, and it’s important to respond to cues including changes in voice and body language. Remember: if you’re ever unsure or uncomfortable, politely walk away, or talk to your team leader.

Striking up a normal conversation with people sleeping rough has the power to let them know they are valued members of society.

Every conversation is different and will flow to different rhythms.

Some ideas to start are as follows:

  • How has your day been so far?
  • Have you been around here for long?
  • Do many people stop and chat?
  • What has been the highlight of your week?
  • Do you follow any sports?
  • Do you have a favourite type of music?

It’s important to follow these key tips to help you strike up a conversation in a respectful and considerate manner.

  • Ask them for permission: Before kneeling or sitting down, introduce yourself, ask if they would be comfortable for you to do so. “Hi, my name is ___ would it be okay for us to stop and have a chat?”

  • Eye level: Get down to ground level as soon as you make eye contact with someone. It ensures you are speaking to them as an equal and not imposing on their personal space.

  • Say hello: The universal language is a smile, give them out freely as give them a warm hello!

  • Respect: Treat someone as you would like to be treated. Be friendly and compassionate.

  • Body language & awareness: be aware of when the conversation should naturally end, say “thank you for your time” and move on.

It takes about 2 hours for a Mobilise outreach, including your time-out on the streets and a post-session debrief.

Of course, there are some people who are resting or not in the mood for conversation, the same as people you may meet in your everyday life. We have learned that as long as you treat people kindly and with respect, they are very understanding.

We have a policy at Mobilise to practice safety first.

we do this by not approaching people who appear affected by drugs or alcohol, for example. However, we are proud to say that we have never had to flee from a dangerous situation – people understand your intentions, and we are going out with the right intentions, so our work is generally appreciated.

Andrew Sloman

Andrew has recently joined the Board after initial conversations with Anthony and Noah where they expressed a desire to source risk, governance and financial expertise to the organisation and would Andrew recommend anyone from his networks.

So taken was Andrew with the organisation, the mission, strategy and people that he decided to contribute himself and leverage his 30 years experience as a registered company auditor, risk and internal audit practitioner.

As a Fellow of Chartered Accountants Australia and New Zealand, you can often find him criss crossing the Tasman Sea and mumbling the occasional word of Te Reo Maori. He also holds governance roles as a Board Member of the Victorian Local Governance Association and is an independent member of Risk Committees at the Richmond Football Club and the A.G. Coombs Group.

He is passionate about managing risk in sectors including charities/not-for-profits, Local Government, Sport and Sport Infrastructure, and you will find him most weekends at the MCG cheering on his beloved Tigers.

Jenna Downer

Having spent the last decade working across corporate and philanthropic partnerships, across both National Sporting Organisations, and international not-for-profits, Jenna is passionate about the human experience, believing we all have opportunity, and the responsibility to improve to world of tomorrow.

With attitude of curiosity, and a knack commercialising programs, Jenna creates value for organisations seeking to make tangible social impact, championing sustainable development principles across commercial and philanthropic partnerships. 

With a career built around relationships and networks, weekends mean are a change of pace, often spent at the dog park with a great Melbourne-brewed coffee in hand.

Trent Milvain

Trent is the Chief Operating Officer of Law Squared.

He has overseen the firm’s growth over the past eight years alongside Demetrio Zema and the business, laying and executing the firm’s strategy–from new legal and non–legal service lines to integrating teams across Australia, United Kingdom, and most recently an office in Auckland, New Zealand.

A sample of Trent’s responsibilities includes leading the firm’s culture, capability, and day-to-day operations.

His strategic approach has also led to the establishment of a Legal Technology function that provides helps corporate legal departments optimise their legal operations & technology.

Trent advises a Melbourne-based FinTech and is a founding board member for We Are Mobilse which is on a mission to positively transform the lives of those facing homelessness across Australia.

Previously, Trent worked as a Commercial Manager for one of Australia’s leading retail groups and has advised a construction firm in Melbourne.

In his free time, Trent enjoys learning and experiencing new things, spending time with friends and family, and watching live sports.

Chris King

Chris King

Chris is one of the founding volunteers of We Are Mobilise, which started in 2016 and has served as a director on the board since its conception.

Early in his time with We Are Mobilise, Chris realised the power of conversation and was troubled by the isolation that those facing homelessness felt. It became clear that the isolation was feeding a disconnect, not only from society but also from their sense of humanity; compelled by this, Chris continued to do what he could to recognise, acknowledge and help those living with homelessness.

Over the years, his role has changed from a more hands-on approach running the volunteer marketing team to a more strategic role assisting the full-time staff to grow We Are Mobilise to its most impactful state.

In his day job, although rarely just during the day, Chris is a founding employee of the creative business Bullfrog, specialising in communications, commercialisation and innovation. He primarily works across Production and Client Management for various national and international companies.

Anthony Alsop

Anthony Alsop

Attracted by the impact of multiple outreach experiences in 2022, Anthony joined the board of We Are Mobilise that year before assuming the role of Chief Marketing Officer in 2023.

His career journey spans the sports industry, with stints at the Australian Football League’s Richmond Football Club and Brisbane Lions as well as Tennis Australia, and Channel 7. Beyond our Aussie borders, he left his mark in the hustle and bustle of New York with the National Basketball Association.

Anthony’s passion is storytelling, having created documentaries, TV shows, and podcasts throughout his career. He’s not just a behind-the-scenes guy; he’s been in the executive hot seat and led communications during his tenure within the AFL. He leads our marketing function and infuses his unique storytelling into our branding, communications, partnerships, and fundraising efforts.

Off the clock, you’ll find Anthony playing basketball, at the movies, or hanging out with family and friends. Catch him in action from his appearance on ABC’s Hard Quiz for a dose of his lighter side.
Danielle Schutte

Danielle Schutte

Danielle joined the Mobilise board in 2021 after a conversation with Noah where they decided they could change the world. After 2 years of volunteering, she decided that the only way we could get there was to focus on the mission full-time, when she joined as Chief Operating Officer.

Danielle has always been interested in the big global systems that impact people’s lives every day and has built a career on trying to understand and change these for the better.

This long-time hospo worker journeyed through a Masters in Public Health, stints in advocacy, to management consulting in the health sector and a strategy at a large federal government agency.

She’s been able to use this to develop our flagship programs from scratch and build the back-end of Mobilise into a more efficient operation, and making sure we’re focussed on using technology to help us help our friends on the street. You can check out her weirder side in her passion project: a podcast mixing health technology and the healing powers of music.

Otherwise you can find her riding a scooter to a gig near you or doing circus aerial tricks (badly).

CEO Noah Yang

Noah Yang

Noah is the Founder of We Are Mobilise and currently serves as Managing Director/CEO.

Challenged by the understanding that no-one in Australia should have to sleep on the street, the Mobilise journey began when Noah and a friend set out with bags of bread to have conversations with those they met. Since that day, Noah has lead We Are Mobilise from a grassroots movement focused on assertive outreach through to an ACNC-registered national charity which has recently completed the $2 million+ Nedd Brockmann campaign – positioning it ready to deliver impact across its 3 core pillars.

Noah’s background was in management consulting and he has an inquisitive nature, passionate about leveraging commercial solutions to make a social impact.

He has coupled a diverse consulting experience with a global education, informing his passion for innovation and an eagerness to deploy an entrepreneurial approach to business building.

Outside of Mobilise, Noah enjoyed building a project called ‘ASX Investor’ – a digital media channel that amassed 25,000+ total followers and featured interviews with CEO’s from across the ASX.


Submission Succesful

Please check your email for instructions for next steps.